Prevent your pet from getting lost during the holidays

As of August 26, 2024, Casual Hoteles was a pioneer in the world of pet-friendly hotels by being the first chain to allow pet reservations at its hotels through its website, incorporating an additional space in addition to the usual ones for adults and children.

A leading role the group has nurtured since its creation 11 years ago, making pet reservations free at its 25 establishments (maximum 2 pets per reservation) when made through the chain's website ( www.casualhoteles.com ); and creating a pet welcome kit as a complimentary gift, which includes a sleeping bed, a food and water bowl, and a snack upon arrival.

New smart gift for your pet :

Casual Hoteles wanted to go further and, thanks to the signing of an agreement with Dogotea, one of the most innovative companies in the pet care sector, to carry out a pilot plan that integrates an additional smart gift into its pet welcome kit.

Initially, this initiative is being implemented in three of its most emblematic pet-friendly hotels in Spain and Portugal. Starting August 1, guests staying with pets at the Casual Las Olas San Sebastián, Casual Belle Époque Lisbon, and Casual Raizes Porto hotels will receive a complementary smart identification tag as a gift (limited numbers will be available during the trial period of this initiative).

The tag Dogotea uses to connect animals to its pioneering app stands out for being waterproof and battery-free, as its data is read via NFC or a QR code.

This way, if your dog goes missing during your vacation, you can immediately notify the Dogotea community through the app and communicate in real time with the people who find it via WhatsApp, Telegram, or phone call.

Furthermore, by signing up for the Dogotea app and website, you can start enjoying many other benefits, such as including your pet's medical information and vaccinations in your profile, in case someone other than you needs access to them at any time. You can also manage other matters related to your pet's care, such as measurements, feeding guidelines, and expense control, among many other benefits.

Access to a global pet-friendly community :

The agreement signed by Casual Hoteles and Dogotea also includes the inclusion of 16 of the chain's hotels in the pet-friendly hotel recommendations offered on its website. Another of the most interesting aspects of Dogotea is that, often thanks to the recommendations of its users, it has created a global community of pet lovers, eager for suggestions of places they can visit with their pets during their vacations and travels. From restaurants, museums, amusement parks, and beaches to, of course, hotels like those the Valencian chain Casual has in Spain, Italy, and Portugal.

Summer: the season when people travel most with pets :

During the first eight months of 2024, Casual Hoteles properties booked more than 1,400 pet packages, compared to the 1,261 offered during the same period last year. During that time, the chain's hotel with the most visits from tourists with pets was Casual Las Olas San Sebastián, with a total of 401 pets. Following behind were Casual con Duende Cádiz, and the Casual Belle Époque Lisboa and Casual Raizes Porto hotels in Portugal, a country increasingly visited by pet lovers.

According to Casual Hoteles, summer, especially the months of July and August, is, along with Christmas, the time of year when most guests travel with pets.

Discover what tourists who travel with pets are like :

According to Casual Hoteles, the data from guests who stayed at their hotels with pets this summer reveals a typical tourist profile, with the following characteristics: couples traveling without children, with an average age of 44, and an average stay of 1.86 days. Most make their reservations 25 days in advance, a slightly higher amount than in the summer of 2023, when the advance notice was 22 days.

In terms of nationality, Casual Hotels saw Spanish travelers leading the way with 41% of these trips, although foreigners accounted for more, accounting for the remaining 59%. At the European level, this summer, the number of tourists traveling with dogs, cats, and other pets from France, Italy, and Germany stood out, accounting for 9%, 7%, and 6%, respectively.

About Dogotea :

Dogotea is an innovative Spanish startup founded in 2023, dedicated to developing technological solutions that improve the well-being and safety of pets. Based in Asturias, the company has a team of five professionals passionate about animals and technology. The Dogotea app was designed to facilitate comprehensive pet care management, from monitoring their health to identifying them in case of loss. The company has grown rapidly, expanding its community internationally, with users in more than 20 countries.

Dogotea stands out for its commitment to innovation, offering products such as smart ID tags, which use NFC technology and QR codes to ensure pets are always connected and protected. Furthermore, Dogotea has positioned itself as a key player in creating a global network of pet lovers, promoting pet-friendly destinations and services so owners can enjoy their pets with complete peace of mind. With a focus on user-centeredness and pet safety, Dogotea continues to set trends in the pet care sector.

About Casual Hotels :

Casual Hoteles is a Valencian hotel company founded in 2013 by Juan Carlos Sanjuán, with the goal of becoming a benchmark for themed urban accommodations in Spain. All of its hotels feature unique decor inspired by the destinations in which they are located, and offer high-quality standards and central locations at affordable prices.

They are fun, surprising, and provocative, making Casual Hoteles a disruptive chain that, in 2018, was recognized with the Hostelco Award for “Best Hotel Concept”; in 2023, it won the First Prize for Sustainable Tourism from HOSBEC, in the category of “Best Corporate Social Responsibility Strategy”; and in 2024, it was chosen as the “Chain with the Best Corporate Social Responsibility” at the 14th Roca Awards for Hotel Initiative.

In this sense, the group also stands out for its policy of strong social and environmental commitment through its own Code of Ethics, and for its collaborations with NGOs such as Save the Children and UNICEF, among others. Currently, Casual Hoteles has 25 hotels and 881 rooms in 13 cities in Spain, Portugal and Italy, of which 1 is owned, 1 is managed, 15 are leased and 8 are franchised. In addition, it plans to add 2 new hotels in 2025 in Ibiza (42) and Naples (34).